guidelines for onsite visits

Posted May 20, 2020

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Our Founder & CEO’s Video Message for You

General Guidelines We Are Following at All Times

1.  Staying home if sick.
2.  Washing hands often with soap and water for at least 20 seconds. Using hand sanitizer with at least 60% alcohol if soap and water are not available.
3.  Avoid touching eyes, nose, and mouth with unwashed hands.
4.  Covering mouth and nose with a tissue when coughing or sneezing or using the inside of the elbow.


Specific Guidelines for Onsite Client Visits

1.  If feasible, associates will get tested, even if they do not have any symptoms.
2.  As associates plan their onsite trips, they will work diligently with their client contacts to determine that an onsite visit is feasible.  State and local guidance constantly change, so associates should regularly check the applicable policies.
3.  Associates will screen themselves for illness before leaving on a trip to be onsite with a client:

a. Checking temperature before traveling. If an associate has a temperature above 100.4 degrees Fahrenheit, they will not travel.
b. Associates will ask themselves these questions regarding COVID-19 symptoms.  If they answer yes to any of them, they will not travel:

i.   Been in close contact with a confirmed case of COVID-19 within the last 14 days?
ii.  Experiencing a cough, shortness of breath or sore throat?
iii. Had a fever in the last 48 hours?
iv. Had new loss of taste or smell?
v.  Had vomiting or diarrhea in the last 24 hours?

4.  Associates are encouraged to wear cloth face coverings according to CDC guidance while onsite with a client, especially in settings where other social distancing measures are difficult to maintain.